This Refund and Cancellation Policy explains the rules related to cancellations, refunds, payouts, and payment disputes on the TempX platform.
1. Platform Fees
Platform fees charged by TempX may be non-refundable unless specifically approved by TempX support.
2. Business Cancellations
If a business cancels a confirmed job:
• Before worker assignment — partial or full refund may apply
• After worker assignment — cancellation charges may apply
• Repeated cancellations may result in penalties or account restrictions
3. Worker Cancellations
Workers should avoid cancelling confirmed jobs unnecessarily.
Repeated cancellations or no-shows may lead to:
• Reduced visibility
• Penalties
• Temporary suspension
• Permanent account termination
4. Refund Eligibility
Refunds may be considered in cases involving:
• Duplicate payments
• Technical payment failures
• Fraudulent transactions
• Incorrect deductions
• Verified platform errors
5. Non-Refundable Situations
Refunds may not be provided for:
• Completed jobs
• User dissatisfaction without valid evidence
• Delays caused by users
• Violations of platform rules
• Attendance disputes without proof
6. Payout Holds
TempX reserves the right to temporarily hold worker payouts in cases involving:
• Disputes
• Fraud investigations
• Attendance mismatches
• Policy violations
7. Refund Processing Time
Approved refunds may take 5 to 10 business days depending on the payment provider or bank processing timelines.
8. Failed Transactions
If a payment fails but the amount is deducted:
• Users should contact TempX support
• Refunds or reversals depend on banking/payment partner timelines
9. Chargebacks and Fraud
Users initiating false chargebacks or fraudulent refund claims may face:
• Account suspension
• Legal action
• Permanent platform ban
10. Changes to Refund Policy
TempX reserves the right to modify this Refund Policy at any time without prior notice.
11. Contact Information
TempX Support Team
Email: Tempx2026@gmail.com
Website: https://tempx.in/
Phone: 9885667504